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CDCP

Data Center Operations

The CDFOM® (Certified Data Centre Facilities Operations Manager) is a three-day course that will allow participants to gain in-depth knowledge of data center operations management, from planning to supervision and reporting. This course breaks down the complexity of managing a mission-critical high-availability data center facility into manageable and systematic processes. It not only includes topics based on international standards but also covers best practices from experienced professionals with many years of experience managing global data center facilities. The CDFOM® is an intensive course filled with valuable information, bringing tremendous value to participants by enabling them to improve their data center operations. The course is fully aligned with the DCOS® (Data Centre Operations Standard).

CDFOM Course, Data Evolution

Target Audience

This course is aimed at individuals working, or aspiring to work, in a Data Center, assuming a leadership role in operations such as Facilities Manager or Operations Manager, taking responsibility for managing and improving the operations of a mission-critical high-availability Data Center.

Prerequisites

It is recommended that participants have some experience in data center operations, although it is not mandatory. Attending the DCFC/CDCP course before the CDFOM course is recommended.

Course Benefits

After completing the course, participants will be able to:

  • Perform needs analysis based on business requirements for data center services.
  • Manage the data center operations team.
  • Implement and monitor occupational safety and protection practices.
  • Identify appropriate maintenance programs for data center facilities and equipment.
  • Select appropriate policies and procedures required for data center operations.
  • Monitor data center availability and capacity.
  • Manage and implement basic data center projects.
  • Establish and implement an environmental sustainability program.
  • Select an appropriate backup site for the organization's disaster recovery management.
  • Identify and respond to data center risk situations.
  • Manage and support the document life cycle.
  • Create basic budget proposals.
  • Select, manage, and measure vendor performance.
  • Manage data center assets.

Course Content

  • Service Level Management
  • Data Center Organization
  • Security and Legal Requirements Management
  • Physical Security Management
  • Maintenance Management
  • Data Center Operations
  • Monitoring, Reporting, Control
  • Project Management
  • Sustainability and Environment
  • Organizational Resilience
  • Governance, Risk, and Compliance

Delivery Structure and Method

The CDFOM® course is delivered by an EPI-certified instructor using a combination of lectures and Q&A sessions to discuss the specific needs and challenges of experienced participants in their own data center environments. Participants can take advantage of the instructor's extensive experience, allowing them to validate and improve their own environments, thus adding significant business value.

Exam

The certification exams are administered at the end of the course. The exam is closed book, with a duration of 90 minutes, and 60 multiple-choice questions. The candidate requires a minimum of 45 correct answers to pass the exam. Online exam results are known immediately, while paper exam results are received within a week.

Certification and Accreditation

Candidates who successfully pass the exam will receive the official 'Certified Data Centre Facilities Operations Manager' certificate. The certification is valid for three years, after which the student must re-certify. More information is available on the corporate website of EPI at www.epi-ap.com.

Global Accreditation

Global accreditation and recognition by EXIN.

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