Managed Services
Solve voice, data, and general infrastructure requirements for your data center through outsourcing. Cover the scope of management and support for telecommunications infrastructure, assigning engineers at the client's central location for greater certainty and operational support. Proven experience in AAA companies, bilingual team that allows understanding the requirements of global accounts.
Certified 2nd level engineer for voice and related systems (IVR, call accounting, contact center, etc.).
Certified 1st level engineer for voice.
Certified 2nd level engineer for data.
Certified 1st level engineer for data.
Data center management with ITIL reference.
Offer, operate, and manage the current and emerging voice services required to meet the client's operational and commercial requirements as they evolve, based on the established guidelines.